Roomvu Terms And Conditions

Definitions:

In these Terms, “Roomvu,” “we,” “us,” “our,” and the “Company” mean Roomview Technologies Inc., a British Columbia corporation operating under the registered trade name and trademark “Roomvu.” All references throughout these Terms to “Roomvu” or any variant thereof refer to Roomview Technologies Inc. “You” and “your” mean the individual or entity accepting these Terms and using the Services. “Services” means the Roomvu SaaS platform, website, applications, APIs, and all related services offered by Roomvu.

Roomvu Website and Domain Ownership Terms

Website Ownership:

Roomvu offers website creation services as part of its offerings. When you subscribe to our website creation service, you acknowledge and agree that the website created for you is owned by Roomvu. The website includes all design elements, content, and code generated as part of the service.

Domain Ownership:

As part of our website creation service, Roomvu may assist you in purchasing and managing domain names. However, it is your responsibility to buy and renew the domain name directly through a domain registrar of your choice. Roomvu will provide guidance and support for domain setup and management during your subscription period. You acknowledge and agree that the ownership of these domain names belongs solely to you. Roomvu does not retain ownership of the domain name and is not responsible for any domain-related issues that may occur.

Website Access and Availability:

During your subscription period, you will have access to and control over the content of your website. Roomvu will maintain and update the website as per the terms of your chosen subscription plan. However, it's essential to note that the website's availability is contingent upon your active subscription with Roomvu.

Termination of Subscription and Website Access:

Upon the expiration of your subscription or in the event of early termination, Roomvu reserves the right to deactivate and take offline the website created for you. Your access to the website's content and features will cease at this point. Roomvu will retain ownership of the website and domain name.

Data and Content Backup:

It is your responsibility to back up and retain any data, content, or files associated with the website before the subscription period ends. Roomvu will not be liable for any loss of data or content following the termination of your subscription.

Renewal and Transfer:

If you wish to continue using the website and maintain ownership of the domain name, you must renew your subscription before its expiration. You may also inquire about domain name transfer options, subject to our policies and fees.

User-Generated Content and Copyright:

All content posted on the Service must comply with Canadian copyright law. You retain ownership of the materials you provide to the Service. By sharing content publicly, you allow others to view and share it. Roomvu has the right to remove any content at its discretion. The Service's look and feel are copyright Roomview Technologies Inc. You may not reuse its design without written permission. Roomvu owns the web design, content, and technical elements. You own the content you add to your account.

Users may add their own content to Roomvu's website, such as text, images, and videos ("User-Generated Content"). Roomvu does not pre-screen User-Generated Content and is not responsible for its accuracy or legality. Users are solely responsible for their User-Generated Content, ensuring it complies with all laws and guidelines. Roomvu reserves the right to remove or edit User-Generated Content that violates these terms or is objectionable. By adding User-Generated Content, users grant Roomvu a license to use it in connection with the website.

Use of Likeness; AI Avatars & Voice Clones

Grant of License for Synthetic Media. By uploading or connecting any text, images, audio, or video to the Services, you grant Roomvu a non-exclusive, worldwide, royalty-free, sublicensable license to host, process, transcode, analyze, and synthetically render your image, likeness, name, and voice to create AI avatars, voice clones, and synthetic media outputs (collectively, “Synthetic Outputs”), and to reproduce, adapt, and distribute such Synthetic Outputs solely to deliver the Services to you and execute your instructions, including automated generation and publication to channels you have connected to the Services. This license terminates as described in Section 2.6 below.

Enrollment and Consent Verification. To enable AI avatar or voice cloning features, you must complete Roomvu’s enrollment process, which includes, at minimum: (a) affirmative acceptance of these Terms and the Synthetic Media Consent by checkbox; (b) verification of a mobile phone number under your control via one-time passcode; and (c) an in-product confirmation that you are the individual to be cloned and that you consent to the creation and use of a synthetic voice and visual likeness from the samples you have provided or will provide. Roomvu may, at its discretion and without notice, require additional verification — including but not limited to a short recorded consent statement, government-issued identification, or liveness verification — before enabling, continuing, or restoring access to these features, and may suspend features pending such verification.

Representations and Warranties. You represent and warrant that: (a) you are the individual depicted and audible in all samples you submit; (b) you have the unrestricted right to grant the license in Section 2.1; (c) the samples do not infringe the rights of any third party, including rights of publicity, privacy, or intellectual property; (d) no other person appears in or is audible in the samples in a manner that would require their consent under applicable law; and (e) all information provided during enrollment is true, accurate, and current. You will promptly update any information that becomes inaccurate.

Prohibition on Third-Party and Minor Samples. You may not upload, submit, or otherwise provide any sample depicting or capturing any person other than yourself. Samples depicting or capturing any person under the age of eighteen (18) are strictly prohibited and will result in immediate account suspension. Roomvu reserves the right, in its sole discretion, to suspend, reject, or delete any clone or avatar where Roomvu has reason to believe the submitted samples depict a person other than the account holder, a minor, or any individual whose consent has not been properly obtained, and to require additional identity verification before restoring access.

Roomvu’s Use of Your Likeness and Voice. Roomvu will not use your image, likeness, name, or voice to train, fine-tune, or improve artificial intelligence models except with your separate, express opt-in consent. Roomvu will not use your image, likeness, name, or voice in Roomvu’s own marketing, advertising, or promotional materials except with your separate, express written consent.

Withdrawal of Consent; Deletion. You may withdraw your consent to Synthetic Media features at any time, prospectively, by contacting info@roomvu.com or through your account settings. Upon withdrawal or account deletion: (a) Roomvu will cease generating new Synthetic Outputs using your likeness or voice; (b) Roomvu will delete the source recordings, voice models, and avatar models under its control within thirty (30) days, except where retention is required by applicable law, by a binding legal or regulatory obligation, or for the good-faith resolution of an active dispute or investigation; and (c) Synthetic Outputs previously published to channels outside Roomvu’s control (including your Connected Channels) are your responsibility to retract or remove.

Disclosure and Watermarking. Roomvu may apply, and you agree not to remove, obscure, alter, or defeat, any digital credentials (including C2PA), watermarks, disclosure labels, or metadata applied to Synthetic Outputs for purposes of provenance verification or regulatory compliance. When publishing Synthetic Outputs to third-party platforms, you are solely responsible for selecting any AI-generated-content disclosure options required by that platform or by applicable law.

Account Access and Automated Generation

Account Credentials; Authorized Users. You are solely responsible for all activity that occurs under your account, including all Synthetic Outputs and other content generated, published, or distributed through the Services, whether such activity is initiated by you, by any person to whom you have granted access (directly or indirectly, including by sharing credentials), by your employees, contractors, assistants, brokerage, or any other third party using your credentials (collectively, “Authorized Users”). You will maintain the confidentiality of your credentials and promptly notify Roomvu of any suspected unauthorized access. Roomvu is not liable for any loss or damage arising from your failure to safeguard your credentials, and your liability under these Terms extends to all acts and omissions of any Authorized User as if they were your own.

Roomvu-Initiated Generation on Your Behalf. You acknowledge and agree that the Services include automated and semi-automated content generation features (including, without limitation, Roomvu’s content calendar, scheduled publishing, and backend orchestration tools) that generate, assemble, and publish Synthetic Outputs using your likeness, voice, and materials according to parameters, templates, schedules, and instructions you have selected, configured, approved, or left in their default state. You grant Roomvu the authority to operate these features on your behalf, and you confirm that Synthetic Outputs produced by these features constitute your own authorized use of the Services. Roomvu’s operation of these features does not transfer liability for such Outputs to Roomvu, and you remain solely responsible for the content, accuracy, legality, and distribution of all Synthetic Outputs published through your account.

Your Right and Obligation to Review. You may, at any time, review, edit, or delete any scheduled or generated Synthetic Output before publication through your account dashboard. You acknowledge that scheduled or automated generation and publication proceeds unless you cancel or modify it, and that your failure to review, edit, or cancel a scheduled Output does not shift responsibility to Roomvu.

Audit Logs. Roomvu maintains technical logs of Synthetic Output generation and publication events, including the account from which each Output was initiated and, where feasible, the IP address and session associated with the initiating event. These logs are maintained for Roomvu’s operational, security, and compliance purposes, and may be used as evidence in any dispute regarding responsibility for a given Output.

Outputs, Connected Channels, and Publishing

Scope of Synthetic Outputs. The Services may produce Synthetic Outputs in multiple forms, including but not limited to: still images incorporating your photographs; slideshows combining your photographs and listing imagery; video content featuring your AI avatar; audio content featuring your cloned voice; video content combining your AI avatar with your cloned voice; and automated or scheduled publication of any of the foregoing to social media platforms, content calendars, websites, or other channels you have connected to the Services (“Connected Channels”).

Your Authorization for Publication. By connecting any third-party account (including, without limitation, Facebook, Instagram, YouTube, LinkedIn, X, TikTok, or any real estate listing platform) to the Services, you authorize Roomvu to access, post, publish, stream, and distribute Synthetic Outputs to such Connected Channels on your behalf, in accordance with your configuration and the terms of the applicable third-party platform. You represent and warrant that you have the right to grant Roomvu this authorization and that your use of each Connected Channel complies with that platform’s terms of service.

User-Modified Scripts and Uploads. Where the Services permit you to modify the script, text, or other inputs processed by an AI avatar or voice clone, or to upload your own materials (including images, audio, video, or text), you are solely responsible for the content, accuracy, and legality of such inputs and uploads, and for ensuring that the resulting Synthetic Outputs comply with applicable law and with the prohibitions in Section 5.

Live Streaming and Real-Time Distribution. Where the Services include live streaming functionality, you acknowledge that content, once broadcast live, cannot be recalled, and that you are solely responsible for the content of any live broadcast, including all statements made by your cloned voice or AI avatar during such broadcast.

Third-Party Platform Compliance. You are solely responsible for complying with the content rules, AI-disclosure requirements, and advertising standards of each Connected Channel, including but not limited to requirements to label AI-generated content. Roomvu makes no representation that Synthetic Outputs will be accepted, remain available, or be monetizable on any Connected Channel, and Roomvu is not responsible for any takedown, demonetization, suspension, or ban imposed by a Connected Channel.

Prohibited Synthetic Media Uses

Prohibited Uses. You will not use, and you will not permit any Authorized User to use, the Services to create, generate, publish, or distribute any Synthetic Output that:

  • impersonates any real person other than yourself (living or deceased), including other real estate professionals, public figures, celebrities, political candidates or officials, your clients, or any member of the public;
  • creates, distributes, or facilitates the distribution of deepfakes, non-consensual intimate imagery, or sexually explicit content;
  • depicts, involves, or is directed at any person under the age of eighteen (18);
  • materially misrepresents the condition, features, or attributes of any real property, including but not limited to removing permanent fixtures (such as power lines or fire hydrants), repairing apparent structural defects (such as foundation cracks or water stains), or depicting nonexistent features without a clear and conspicuous label stating “Virtual Rendering” or “Artist’s Conception,” in accordance with the National Association of REALTORS® Code of Ethics (Article 12) and applicable state and provincial advertising laws;
  • is used in connection with elections, voter suppression, political campaigning, candidate impersonation, or political endorsements, regardless of authorization;
  • is used in unauthorized robocalling, automated outbound voice calls, or any use of automated dialing systems or pre-recorded voice messages to place calls without direct human intervention and the recipient’s prior consent;
  • is used to evade voice verification, voice CAPTCHA, identity verification, or other product guardrails operated by any third party;
  • is used to defraud, manipulate, or deceive any person, including attempts to obtain credit card details, bank account information, social security or social insurance numbers, health data, or any other sensitive information;
  • impersonates financial, legal, medical, or other licensed professionals, or makes statements that could reasonably be mistaken for professional advice in those fields;
  • is defamatory, threatening, harassing, abusive, or invasive of another’s privacy;
  • infringes any copyright, trademark, trade secret, right of publicity, or other proprietary right of any third party;
  • violates the acceptable use, prohibited use, or usage policy of any AI Provider (as defined in Section 6) or any Connected Channel;
  • is otherwise unlawful under the laws of any jurisdiction in which the Synthetic Output is created, distributed, or received, including but not limited to the Tennessee Ensuring Likeness Voice and Image Security (ELVIS) Act, California Civil Code § 3344 and AB 2602, New York Civil Rights Law §§ 50–51, the EU AI Act, and any applicable deepfake or synthetic-media disclosure laws.

Enforcement. Roomvu may, at its sole discretion and without notice, suspend or terminate access to any or all Services, remove any Synthetic Output, and preserve or disclose records to law enforcement or to affected third parties where Roomvu believes in good faith that this Section has been violated. Roomvu’s enforcement action does not excuse you from liability for the underlying conduct and does not limit any other remedy available to Roomvu.

Upstream AI Providers

Upstream AI Providers. The Services incorporate technology and models provided by third-party artificial intelligence vendors (collectively, “AI Providers”), including but not limited to providers of large language models, text-to-speech and voice processing systems, voice cloning models, and image and avatar generation systems. The specific AI Providers used by the Services may change from time to time at Roomvu’s discretion, without notice to you, provided that the Services continue to substantially perform as described.

AI Provider Terms Flowdown. By using the Services, you acknowledge that your inputs and outputs may be processed by AI Providers pursuant to their own terms of service and acceptable use policies. You agree to use the Services in a manner consistent with the requirements of Roomvu’s AI Providers, including without limitation the prohibitions set forth in Section 5 (Prohibited Synthetic Media Uses). A breach of an AI Provider’s terms by you constitutes a breach of these Terms, and Roomvu may suspend or terminate your access to any or all Services in response to a complaint, enforcement action, or suspension by an AI Provider.

No Warranty Regarding AI Providers. Roomvu does not control AI Providers and makes no warranty regarding their availability, accuracy, performance, or the continuity of any specific feature dependent on a given AI Provider. Roomvu’s obligations under these Terms are subject to the continued availability and terms of its AI Providers, and Roomvu may modify, suspend, or discontinue any feature that depends on an AI Provider without liability to you.

Traceability. You acknowledge that outputs generated by AI Providers may contain embedded digital credentials, watermarks, or metadata that enable traceability to the generating account. You agree not to remove, obscure, alter, or defeat any such credentials, watermarks, or metadata.

Brokerage and Sponsored Agent Accounts

Sponsored Accounts. A real estate brokerage, team, or other entity (a “Sponsoring Entity”) may purchase Roomvu subscriptions for the benefit of its affiliated agents or representatives (“Sponsored Agents”). The Sponsoring Entity’s purchase creates a subscription entitlement only; it does not create an active Service account for any Sponsored Agent and does not, by itself, grant the Sponsoring Entity any right to access, control, or direct the Services on behalf of any Sponsored Agent.

Individual Agent Registration Required. To activate a Service account, each Sponsored Agent must individually complete Roomvu’s registration and enrollment process, including the consent verification steps described in Section 2. No AI avatar, voice clone, or Synthetic Output may be created for or on behalf of a Sponsored Agent until that Sponsored Agent has personally completed enrollment. The Sponsoring Entity may not complete enrollment on behalf of a Sponsored Agent, and may not provide or upload a Sponsored Agent’s voice samples, photographs, or other likeness data.

Sponsored Agent as Primary User. Once enrolled, the Sponsored Agent is the primary User of the account with respect to the Sponsored Agent’s AI avatar, voice clone, and Synthetic Outputs, and retains the rights and obligations of a User under these Terms, including the right to withdraw consent, delete their likeness data, and control their Connected Channels. The Sponsoring Entity’s rights are limited to administrative functions (billing, account provisioning, and subscription management) and do not extend to directing or controlling Synthetic Output generation involving a Sponsored Agent’s likeness or voice.

Termination of Sponsorship. If the relationship between a Sponsoring Entity and a Sponsored Agent terminates for any reason, the Sponsored Agent’s account will transition to an unsponsored state. Roomvu may, at its discretion, offer the Sponsored Agent the opportunity to continue the subscription under their own billing. If the Sponsored Agent does not elect to continue, the account will be suspended or deactivated. The Sponsoring Entity has no right to continue using, generating, or distributing Synthetic Outputs depicting or voicing a departed Sponsored Agent.

Disputes Between Sponsoring Entity and Sponsored Agent. Where a Sponsoring Entity and a Sponsored Agent dispute control of an account or the disposition of Synthetic Outputs, Roomvu will: (a) suspend the disputed account pending resolution; (b) rely on the consent of the Sponsored Agent as the individual whose likeness is embodied in the account; and (c) be entitled to rely on the Sponsored Agent’s instructions regarding the deletion of their likeness data.

Consent for Collection, Use and Disclosure

Roomview Technologies Inc. provides the roomvu.com site and various related services (collectively, the "site") to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Terms of Service"), as well as any other written agreement between us and you. In addition, when using particular services or materials on this site, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Service. All such guidelines or rules are hereby incorporated by reference into these Terms of Service.

Your use of the roomvu site and/or your registration for roomvu.com products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the roomvu.com site.

Roomvu may occasionally update this Privacy Policy. When it does, roomvu will also revise the "last update" date at the top of this Privacy Policy. In addition, roomvu will seek a customer's prior consent, by email, for any new uses or proposed disclosures of information collected from the customer prior to the change. Roomvu will notify customers by email of changes to this policy that will affect information collected from them in the future. In certain circumstances, however, roomvu will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order.

A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email to unsubscribe@roomvu.com. Please note that, if you do, roomvu.com may suspend its provision of products and services to you.

Conduct on Site

Your use of the site is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the site. By utilizing our Services and creating a Marketing Promotion made available to you on or through this site, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content -- including text, communications, software, images, sounds, data, or other information -- that:

  • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies;
  • victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
  • infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;
  • constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as "spamming"), chain letters, any other form of unauthorized solicitation, or any form of unlawful lottery or gambling;
  • contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or
  • impersonates any person or entity, including any of our employees or representatives.We neither endorse nor assume any liability for the contents of any material uploaded or submitted by third party users of the site. We generally do not pre-screen, monitor, or edit the content posted on our service. However, we have the right at our sole discretion to remove any content that, in our judgment, does not comply with these Terms of Service and any other rules of user conduct for our site, or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such content. You hereby consent to such removal and waive any claim against us arising out of such removal of content.

In addition, for any services related to displaying an MLS data feed, you agree to comply with your local real estate board and opt-in for that specific service, as outlined by your local board. We recommend contacting your regional real estate or MLS board to identify their requirements.

In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server. Not all areas of the site may be available to you or other authorized users of the site. You shall not interfere with anyone else's use and enjoyment of the site or other similar services. Users who violate systems or network security may incur criminal or civil liability. You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with our site without prior notice to you for violating any of the above provisions. In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in investigating suspected criminal violations.

SMS Notification Consent

By using our services, you provide clear consent to receive SMS notifications from Roomvu for the following purposes : Agent Leads, New Videos, Product Updates, Other Related Updates.You can easily manage your notification preferences in the "Settings" section of your account Opt in or opt out of SMS notifications at any time.Please note that standard messaging and data rates may apply, depending on your mobile carrier and plan.If you have questions or wish to unsubscribe, contact our customer support at Info@roomvu.com.

Intellectual Property Information

For purposes of these Terms of Service, "content" is defined as any information, data, communications, software, photos, video, graphics, music, sounds, and the entire contents of roomvu are copyrighted as a collective work under the Canada and United States copyright laws.

By accepting these Terms of Service, you acknowledge and agree that all content presented to you on this site is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Roomview Technologies Inc. and/or its Affiliates. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this site. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Neither we or our Affiliates warrant or represent that your use of materials displayed on, or obtained through, this site will not infringe the rights of third parties.

All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of roomvu or its Affiliates. All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Service grants you any right to use any trademark, service mark, logo, and/or the name of roomvu or its Affiliates.

International Use

Although this site may be accessible worldwide, we make no representation that materials on this site are appropriate or available for use in locations outside Canada and the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with this site is void where prohibited.

Real Estate Truth-in-Advertising

You agree to use Roomvu's AI tools in strict compliance with the National Association of REALTORS® Code of Ethics (Article 12) and applicable state advertising laws. You are strictly prohibited from using AI to: Materially Alter Property: Remove permanent fixtures (e.g., power lines, fire hydrants), repair structural defects (e.g., foundation cracks, water stains), or otherwise misrepresent the material condition of a property. Mislead Consumers: Generate photorealistic images of nonexistent features ("Virtual Renovations") without a clear and conspicuous label stating "Virtual Rendering" or "Artist's Conception."

AI Transparency & Disclosure

1. Mandatory Disclosure. You acknowledge that various state laws (including New York Gen. Bus. Law § 396-d and California mandates) require the "conspicuous disclosure" of AI-generated content in advertising.

2. Watermarks. Roomvu may apply digital credentials (C2PA) and visual watermarks to AI outputs to verify provenance. You agree not to crop, blur, remove, or technically attempt to strip these disclosures. When publishing Roomvu content to third-party platforms (e.g., MLS, Zillow, Social Media), you are solely responsible for checking "AI-Generated" disclosure options to comply with local laws.

Ownership of AI Assets

1. Your Output. As between you and Roomvu, Roomvu assigns to you all right, title, and interest in and to the video and image files generated by the Services ("Output"). You are granted a perpetual, worldwide, commercial license to display and distribute this Output for your real estate marketing.

2. No Copyright Guarantee. You acknowledge that under current U.S. Copyright Office guidance, works created solely by AI without significant human creative input may not be eligible for copyright protection. Roomvu makes no warranty regarding your ability to enforce copyright claims against third parties for raw AI outputs.

Termination of Use

You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the site with or without notice and for any reason, including, without limitation, breach of these Terms of Service. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.

Upon termination or suspension, regardless of the reasons therefore, your right to use the Services available on this site immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or this site. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.

Accountability

roomvu.com collects, at the time of your registration and your sign-on to its web site, certain "personal information" (information that personally identifies you) including but not limited to your name, email address, address, telephone number.We will collect Personal Information from you only if you voluntarily submit such information to us. You can always refuse to supply Personal Information, except that it may prevent you from engaging in certain Site-related activities.

roomvu has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that roomvu will use appropriate contractual means to establish a comparable level of protection for personal information.

We neither rent nor sell your Personal Information to anyone. Except as set forth in this Privacy Policy or as specifically agreed to by you, we will not disclose any information we gather from you on our Sites.

Security of Personal Information

Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Cookies

When you visit the roomvu.com web site, a cookie may be placed on your computer or the cookie may be read if you have visited the roomvu.com site previously. Roomvu uses cookies to allow the site to determine which products and services you have already accepted so that roomvu does not provide redundant information to you. If you choose to not have your browser accept cookies from the roomvu.com website, you may not be able to view all the text on the screens, or to experience a personalized visit, or to subscribe to certain service and product offerings on the site.

Purposes for Collecting Personal Information

Roomvu collects and uses personal information for the following Identified Purposes:

  • to understand customer needs regarding roomvu's services;
  • to develop and provide our web site and our products and services for our customers;
  • to fulfill your requests for products, services or information;
  • to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from roomvu, its affiliates and third parties;
  • to allow customers to access limited-entry areas of roomvu.com's site;
  • to personalize some of our services and products for you and to deliver targeted advertisements and offers from roomvu and third parties;
  • to bill accounts and maintain payment records;
  • to comply with any applicable law, regulation, legal process or government request;
  • to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the roomvu site or any of its products or services;
  • to protect the services, products or rights of roomvu, including but not limited to the security or integrity of the roomvu site; and
  • to identify and resolve technical problems concerning roomvu.com's site, products and services.

Roomvu also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.

Accuracy of Personal Information

Roomvu will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing roomvu.com about changes to their personal information. You can do this by calling 1(855) 414-6637 or sending an email to our privacy department. Roomvu will use new or updated personal information it receives from customers to update its own records.

Disclosure, Processing and Retention

Roomvu does not sell, rent or disclose your personal information to anyone else, except:

  • to Roomvu's employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on Roomvu's behalf for any of the Identified Purposes;
  • as necessary if roomvu has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with roomvu.com's rights or property, other users of roomvu.com's web site, products or services, or anyone else that could be harmed by such activities; and
  • to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that roomvu.com or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in Canada and the United States, or in any other country in which roomvu.com or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country.

After your account becomes inactive (that is, if you request to be removed from our database), roomvu.com will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove roomvu.com's compliance with any applicable law.

Membership Payment and Terms

Once you register to roomvu Services through third party login services or through creation of a roomvu account on the Site, you will be able to access our tools in order to create your Content. However you will not have access to the full functionality of the Site and the Services if our Customer Verification Team does not allow you to open an Account, e.g. if you provided false information during the registration process

Upon creating a roomvu account, you may choose a subscription plan. Information concerning our available plans can be found on www.roomvu.com/pricing. When you sign up for a roomvu subscription plan you receive our Services based on the following pricing policies:

  • Billing cycle. All of our plans are based on a periodic (monthly, annual, or otherwise) billing cycle and enable you to download the video ad you created on the Site and share it. Your cycle starts on the date that you committed to your plan. It resets for a new cycle at the end of the period. Depending on its specifics, your plan entitles you either to a certain number of videos per period or to an unlimited number of videos.
  • Roll-overs (if your plan has a limit). Unused video credits at the end of a subscription period will automatically roll-over to the following period, and repeatedly thereafter from one period to the next until used. There is no limit to the number of video credits you may amass by roll-overs. However, roll-overs are only possible for as long as your subscription is active. if you cancel your subscription, or if we cancel it, as per these Terms, you lose all video credits you amassed in your account. Also, if your downgrade or upgrade your subscription, as explained below, the video credits you’ve already amassed will not be affected.
  • Charges. We accept various forms of payment, you are authorizing us to charge your designated payment method on a recurring basis (now, and again at the beginning of any subsequent subscription period), based on the subscription plan you chose. You may update any of your billing information (including a change to your desired billing payment method) through your account settings on the Site. In the case that we have an issue with your current credit (for example: card decline, fraud detection, etc), we will ask you to update your card details before proceeding with your plan. If roomvu does not receive payment from your payment provider, (i) you agree to pay all amounts due on your Account upon demand, and/or (ii) you agree that Company may either terminate or suspend your subscription and continue to attempt to charge your chosen payment method until payment is received (upon receipt of payment, your Account will be activated and for purposes of automatic renewal, your new subscription commitment period will begin as of the day payment was received). You will be charged on the date you signed up for a Promo subscription plan (or at the end of your free trial period), and subsequently, you will be charged in advance on or around the last day of each period for the immediately following periodic subscription term.
  • Subscription renewal. Unless you cancel your subscription in the billing page, or notify us of your decision to cancel, your subscription will automatically renew at the then-current fee. We reserve the right to change the subscription fee for any renewal term to be effective upon the renewal of your subscription.
  • Facebook Ads. Refund requested may be granted in the event that the budget has not been already spent, and the advertisement has not been activated, only for a period of 14 days from the date the advertisement order was placed on roomvu system. Please note that if the funds to run your ad is already spent (on lead generation or display ads) on your behalf (as shown on your dashboard), there will be no refund request granted.
  • Subscription termination or cancellation. Your subscription will continue indefinitely until terminated in accordance with the terms of this Agreement. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically commence on the first day following the end of such period (each a "Renewal Commencement Date") and continue for an additional equivalent period, at Company's then current price for such subscription. You agree that your Account will be subject to this automatic renewal feature unless you cancel your subscription at any time prior to the Renewal Commencement Date by logging into your Account or, alternatively, by only informing Customer Support Department at support@roomvu.com prior to the renewal commencement date and time. If you use the Services through one of our smartphone apps you can terminate your subscription plan through your AppStore or Google Play settings. If you want to terminate your and account subscription permanently, please log in and go to the "My Account" page on and confirm the "Delete Account". If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires and we will downgrade your Account to the free or equivalent plan on roomvu once the current paid plan period ends. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.
  • Subscription limits. If you reach your download limit according to your current plan, you will have the option to upgrade to a larger plan or buy another video a la carte. If you choose to buy an extra video a la carte, we will make a onetime charge to the credit card already associated with your account.

Fees and Payment

  • Fees. Customer will pay to roomvu the fees described in each Order Form (the “Fees”). Unless otherwise specified on the Order Form, Fees will be auto invoiced and payable by Customer on a monthly basis on the day in which Customer signs up for the roomvu Services. If roomvu’s performance of the roomvu Services requires the payment of additional fees (pursuant to the terms of this Agreement), Customer will be billed for such fees and pay the fees in accordance with this Agreement. Roomvu may modify the Fees from time to time upon at least 30 days’ notice to Customer. Customer acknowledges that roomvu does not provide any refunds of Fees once the corresponding payments have been processed.
  • Disputed Invoices or Charges. If Customer believes roomvu has charged or invoiced Customer incorrectly, Customer must contact roomvu no later than 15 days after having been charged by roomvu or receiving such invoice in which the error or problem appeared in order to request an adjustment or credit. In the event of a dispute, Customer will pay any undisputed amounts in accordance with the payment terms herein, and the Parties will discuss the disputed amounts in good faith in order to resolve the dispute.
  • Late Payment. Customer may not withhold or setoff any amounts due under this Agreement. roomvu reserves the right to suspend the roomvu Services until all due amounts are paid in full. Any late payment will be increased by the costs of collection (if any) and will incur interest at the rate of one and a half percent (1.5%) compounded monthly (19.56% annually), or the maximum legal rate (if less), plus all expenses of collection, until fully paid.
  • Taxes. The Fees set out in this Agreement do not include applicable sales, use, gross receipts, value-added, GST or HST, personal property or other taxes. Customer will be responsible for and pay all applicable taxes, duties, tariffs, assessments, export and import fees or similar charges (including interest and penalties imposed thereon) on the transactions contemplated in connection with this Agreement, other than taxes based on the net income or profits of roomvu.
  • Suspension. Any suspension of the roomvu Services by roomvu pursuant to the terms of this Agreement will not excuse Customer from its obligation to make payments under this Agreement.
  • No Refunds will be issued on any of the subscription plans mentioned on www.roomvu.com/pricing or relating to website services. All subscriptions sales are final.
  • 7-Day Guarantee Refunds:

Annual subscriptions: If you cancel your Annual subscription within 7 days of original purchase, you will receive a full refund of your subscription fees, subject to the restrictions below. If you cancel your annual subscription after 7 days, your payment will be non-refundable and your service will continue until the end of your contracted term.

Monthly subscriptions: If you cancel your monthly subscription within 7 days of original purchase, you will receive a full refund of your subscription fees, subject to the restrictions below. If you cancel your monthly subscription after 7 days, your payment will be non-refundable and your service will continue until the end of that month’s billing period.

NOTE: The refund only applies for 7 days after the original purchase, not for subsequent renewals. Furthermore, our refund policy does not apply if:

  • You have downloaded/published a video
  • You have shared a video on social media.
  • You have accessed your leads tracker and viewed contact information of your leads.
  • You have used email marketing to send an email to any contact.

Disclaimer of Warranties

All materials and services on this site are provided on an “AS IS” and “As Available” basis without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability of fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, we make no warranty that (a) The services and materials will meet your requirements, (b) The services and materials will be uninterrupted, timely, secure, or error-free. (c) The results that will be obtained from the use of the services or materials will be effective, accurate or reliable, or (d) The quality of any products or service, or information purchased or obtained by you from the site from us or our affiliates will meet your expectations or be free from mistakes, errors or defects.

The site could include technical or other mistakes, inaccuracies or typographical errors. We may take changes to the materials and services at this site, including the prices and descriptions of any products listed herein, at any time without notice. The materials or services at this site may be out of date, and we make no commitment to update such materials or services.

The use of the services or the downloading or other acquisition of any materials through this site is done at your discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from such activities.

Through your use of the site, you may have the opportunities to engage in commercial transactions with other users and vendors. You acknowledge that all transactions relating to any merchandise or services offered by any party, including, but not limited to the purchase terms, payment terms, warranties, guarantees, maintenance and delivery terms relating to such transactions, are agreed to solely between the seller or purchaser of such merchandise and services and you. We make no warranty regarding any transactions executed through, or in connection with this site, and you understand and agree that such transactions are conducted entirely at your own risk. Any warranty that is provided in connection with any products, services, materials, or information available on or through this site from a third party is provided solely by such third party, and not by us or any other of our affiliates.

You understand and agree that temporary interruptions of the services available through this site may occur as normal events. You further understand and agree that we have no control over third party networks you may access in the course of the use of this site, and therefore, delays and disruption of other network transmissions are completely beyond our control. roomvu may, from time to time, need to interrupt the service for maintenance and other operational reasons, as determined in its sole discretion, and you shall not receive any compensation or refund for such interruptions, and you hereby release and agree to defend, indemnify, and hold harmless roomvu and it's, affiliates, and subsidiaries and their respective officers, directors, employees, consultants, agents, representatives, professional advisors, and contractors from and against any and all claims, costs (including without limitation attorneys' fees), injuries, losses, or damages arising in connection with such interruptions.

You understand and agree that the Services available on this site are provided "AS IS" and that we assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings.

Roomvu does not endorse the roomvu-provided content and specifically disclaims any responsibility or liability to any person or entity for any loss, damage(whether actual, consequential, punitive, or otherwise), injury claim, liability or other cause of any kind or character based upon or resulting from any room-provided content.

Limitation of Liability

Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ROOMVU, ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ROOMVU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cap on Direct Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF ROOMVU, ITS AFFILIATES, AND ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES — WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY — WILL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO ROOMVU FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, LESS ANY AMOUNTS PAID BY YOU TO ROOMVU THAT WERE SPENT AS ADVERTISING BUDGET ON YOUR BEHALF (INCLUDING BUT NOT LIMITED TO FACEBOOK, INSTAGRAM, GOOGLE, OR OTHER THIRD-PARTY ADVERTISING PLATFORMS), WHICH AMOUNTS ARE PASS-THROUGH PAYMENTS AND DO NOT CONSTITUTE FEES FOR THE PURPOSES OF THIS CAP.

Basis of the Bargain. YOU ACKNOWLEDGE THAT THE LIMITATIONS IN THIS SECTION ARE A FUNDAMENTAL PART OF THE BARGAIN BETWEEN YOU AND ROOMVU AND THAT ROOMVU WOULD NOT PROVIDE THE SERVICES WITHOUT THESE LIMITATIONS. THESE LIMITATIONS APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Jurisdictional Limits. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. In such jurisdictions, Roomvu’s liability is limited to the greatest extent permitted by law.

Indemnification

Your Indemnification Obligations. You will defend, indemnify, and hold harmless Roomvu, its affiliates, and their respective officers, directors, employees, contractors, agents, suppliers, and licensors from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to: (a) your use of the Services; (b) any Synthetic Output generated, published, or distributed through your account, by you or any Authorized User; (c) any content or material you upload, submit, modify, or publish through the Services; (d) your breach of these Terms, including any representation or warranty made by you; (e) your violation of any applicable law, rule, or regulation, including rights of publicity, privacy, defamation, intellectual property, advertising, real estate, telecommunications (including robocalling laws such as TCPA and CASL), or synthetic-media disclosure laws; (f) any claim by a third party that a Synthetic Output generated through your account depicts, voices, or otherwise appropriates that third party without consent; and (g) any claim brought by any Sponsoring Entity or Sponsored Agent arising out of or relating to the relationship between them.

Procedure. Roomvu will promptly notify you of any claim for which it seeks indemnification, provided that failure to notify you promptly will not relieve you of your obligations except to the extent you are materially prejudiced. Roomvu may, at its option, assume and control the defense of any claim with counsel of its choosing at your expense. You may not settle any claim without Roomvu’s prior written consent, which will not be unreasonably withheld, and no settlement may impose any obligation or admission of liability on Roomvu without Roomvu’s prior written consent.

Not Subject to Liability Cap. Your indemnification obligations under this Section are not subject to the limitation of liability in Section 8 and are in addition to any other remedies available to Roomvu.

Compliance with Laws & Regulations

You acknowledge and agree that roomvu's Services merely helps Companies publish their Marketing Promotions and that the Services provides no safeguards that ensure that you operate your Marketing Promotion properly or legally. You further acknowledge and agree that you are responsible for providing Marketing Promotion rules, terms, conditions, privacy policies or statements and ensuring that your Marketing Promotion complies with applicable laws, rules, and regulations. You hereby represent, warrant, and covenant that you will comply with all applicable laws, rules, and regulations in the creation, operation and completion of your Marketing Promotion(s), including without limitation in connection with all advertising and marketing associated with your Marketing Promotion(s). You further represent, warrant, and covenant that you will comply with all statements and promises made to Entrants, except to the extent such statements and promises violate applicable laws, rules, or regulations. You agree to indemnify, defend and hold harmless roomvu and its parent companies, affiliates, and subsidiaries and their respective officers, directors, employees, consultants, agents, representatives, professional advisors, and contractors from any and all third-party claims, losses, liability, damages and/or costs (including attorneys' fees and costs) arising from your use of the Services, your violation of these Terms of Service or any other agreement between you and roomvu, your actual or alleged violation of any law, rule, or regulation associated with your Promotion(s), and/or infringement by any Entrants in your Marketing Promotion(s), of any intellectual property or other right of any person or entity. Roomvu will notify you promptly of any such claim, loss, liability, or demand, and will provide you with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage or cost. These Terms of Service will inure to the benefit of roomvu's successors, assigns and licensees.

Governing Law and Dispute Resolution

Governing Law. These Terms, and any dispute or claim arising out of or relating to these Terms or the Services (whether in contract, tort, or otherwise), are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal Dispute Resolution. Before commencing any formal proceeding, the parties will attempt in good faith to resolve any dispute through informal negotiation. You will send written notice of the dispute to Roomvu at info@roomvu.com (marked “Legal Notice—Dispute”), describing the nature of the dispute and the relief sought. The parties will then negotiate in good faith for at least thirty (30) days before commencing arbitration or, where permitted, a small-claims action.

Binding Arbitration. Except for claims that qualify for small-claims court as described in Section 10.5, any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved through informal negotiation will be finally resolved by binding, confidential arbitration administered in Vancouver, British Columbia, in accordance with the rules of the British Columbia International Commercial Arbitration Centre (now operating as the Vancouver International Arbitration Centre) in effect at the time arbitration is commenced, before a single arbitrator. The seat and legal place of arbitration is Vancouver, British Columbia. The language of the arbitration is English. Judgment on the arbitrator’s award may be entered in any court of competent jurisdiction.

Class Action Waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE IN ANY RESPECT, THEN THE ENTIRETY OF SECTION 10.3 (BINDING ARBITRATION) IS NULL AND VOID AS TO THE AFFECTED CLAIM, AND THE PARTIES AGREE THAT ANY SUCH CLAIM WILL BE LITIGATED EXCLUSIVELY IN THE COURTS OF VANCOUVER, BRITISH COLUMBIA, AS DESCRIBED IN SECTION 10.6.

Small Claims Carve-Out. Notwithstanding the foregoing, either party may bring an individual claim in small-claims court in British Columbia if the claim qualifies under the jurisdictional limits of that court and is brought on an individual (non-class, non-representative) basis.

Exclusive Forum for Non-Arbitrable Matters. For any dispute, claim, or controversy that is not subject to arbitration under Section 10.3 (including claims for injunctive or equitable relief to protect intellectual property or enforce confidentiality, and any claim where the class action waiver has been found unenforceable), the parties irrevocably submit to the exclusive jurisdiction of the courts located in Vancouver, British Columbia, and waive any objection to venue or forum non conveniens in those courts.

Limitation Period. Except for claims brought by Roomvu to enforce its intellectual property rights or to collect unpaid fees, any cause of action arising out of or relating to these Terms or the Services must be commenced within one (1) year after the cause of action accrues, or it is permanently barred.

Quebec Residents. If you reside in Quebec, you may elect to have these Terms, and any dispute arising out of or relating to them, governed by the laws of Quebec and adjudicated in the courts of Quebec, to the extent required by applicable consumer protection law. This election must be made in your notice of dispute under Section 10.2.

Entire Agreement

These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter of this agreement and supersedes all prior agreements and understandings of the parties with respect to that subject matter. These Terms of Service may not be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for products or services which are subject to additional or altered terms and conditions shall be null and void, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with this site is in conflict or inconsistent with these Terms of Service, these Terms of Service shall take precedence.

Miscellaneous

You may not assign your rights and obligations under these Terms of Service to any party, and any purported attempt to do so will be null and void. We may freely assign our rights and obligations under these Terms of Service.

You agree not to sell, resell, reproduce, duplicate, copy or use for any commercial purposes any portion of this site, or use of or access to this site.

In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of products and services available through our site arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to, labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.

If any part of these Terms of Service is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

Any failure by us to enforce or exercise any provision of these Terms of Service or related rights shall not constitute a waiver of that right or provision.

SPECIAL TERMS APPLICABLE TO FACEBOOK PLATFORM APPLICATION

Facebook requires that roomvu notify you and require you to agree to all of the following terms and conditions in connection with your use of the Facebook platform:

Introduction

The terms and conditions below describe the terms applicable to your installation and use of certain applications which use the Facebook Platform (as defined below) to access certain information about you that is available from the www.facebook.com website (the "Facebook Site") or to retrieve authorized data from third-party sites for use on the Facebook Site ("Platform Applications").

The "Facebook Platform" is a set of application programming interfaces (APIs) and services provided by Facebook which makes this information available to Platform Applications and allows Facebook and third-party developers ("Developers") to develop new features and applications that we hope will enhance your ability to interact with people in your life in new and interesting ways.

PLEASE NOTE: The Facebook Platform does not give Developers access to your e-mail address, personal website, instant messenger ID, telephone number or street address ("Contact Information"). Facebook will only disclose your Contact Information to third parties in accordance with the Facebook Privacy Policy.

Consent Regarding Use of Facebook Site Information

Information That May Be Provided to Developers. In order to allow you to use and participate in Platform Applications created by Developers ("Developer Applications"), Facebook may from time to time provide Developers access to the following information (collectively, the "Facebook Site Information"):

  • Any information provided by you and visible to you on the Facebook Site, excluding any of your Contact Information, and the user ID associated with your Facebook Site profile.
  • Examples of Facebook Site Information. The Facebook Site Information may include, without limitation, the following information, to the extent visible on the Facebook Site: your name, your profile picture, your gender, your birthday, your hometown location (city/state/country), your current location (city/state/country), your political view, your activities, your interests, your musical preferences, television shows in which you are interested, movies in which you are interested, books in which you are interested, your favorite quotes, the text of your "About Me" section, your relationship status, your dating interests, your relationship interests, your summer plans, your Facebook user network affiliations, your education history, your work history, your course information, copies of photos in your Facebook Site photo albums, metadata associated with your Facebook Site photo albums (e.g., time of upload, album name, comments on your photos, etc.), the total number of messages sent and/or received by you, the total number of unread messages in your Facebook in-box, the total number of "pokes" you have sent and/or received, the total number of wall posts on your Wall, a list of user IDs mapped to your Facebook friends, your social timeline, and events associated with your Facebook profile.
  • Privacy Settings: You may revoke or modify your permission for Facebook to provide Facebook Site Information to Developers at any time through the means provided in your privacy settings. /state/country), your current location (city/state/country), your political view, your activities, your interests, your musical preferences, television shows in which you are interested, movies in which you are interested, books in which you are interested, your favorite quotes, the text of your "About Me" section, your relationship status, your dating interests, your relationship interests, your summer plans, your Facebook user network affiliations, your education history, your work history, your course information, copies of photos in your Facebook Site photo albums, metadata associated with your Facebook Site photo albums (e.g., time of upload, album name, comments on your photos, etc.), the total number of messages sent and/or received by you, the total number of unread messages in your Facebook in-box, the total number of "pokes" you have sent and/or received, the total number of wall posts on your Wall, a list of user IDs mapped to your Facebook friends, your social timeline, and events associated with your Facebook profile.
  • Developer Agreement. Before providing any information to any Developer through the Facebook Platform, Facebook requires each Developer to enter into an agreement (a "Developer Agreement"), which, among other things, strictly limits their collection, use, and storage of Facebook Site Information. Our standard Developer Agreement consists of the Facebook Developer Terms and Conditions and the related Facebook Platform Application Guidelines. We may from time to time enter into separate agreements with certain third party Developers that contain different or additional terms, provided however, that each such separate agreement will require the third party Developer to only display your information in accordance with your Facebook privacy settings. The standard Developer Agreement is subject to change without prior notice at any time, at the Company's sole discretion, so you should review these terms from time to time. However, Facebook cannot guarantee that each Developer will comply with its contractual requirements, and Facebook does not assume any liability or responsibility for any of Developer's actions, Developer Applications or websites, or for enforcing any Developer Agreement against any Developer.
  • Facebook Applications. Platform Applications developed by Facebook ("Facebook Applications") may also make use of Facebook Site Information. Facebook will use and disclose Facebook Site Information in connection with Facebook Applications only in accordance with the Facebook Privacy Policy.

Use of Platform Applications

  • Developer Applications. When you install a Developer Application, you understand that such Developer Application has not been approved, endorsed, or reviewed in any manner by Facebook, and we are not responsible for your use of or inability to use any Developer Applications, including without limitation the content, accuracy, or reliability of such Developer Application and the privacy practices or other policies of the Developer. YOU USE SUCH DEVELOPER APPLICATIONS AT YOUR OWN RISK. Developers may require you to agree to their own terms of service, privacy policies and/or other policies as a condition of using Developer Applications. Those terms and/or policies may give Developers rights with respect to your Facebook Site Information beyond those provided by the Developer Agreement. PLEASE REVIEW EACH DEVELOPER'S TERMS AND/OR POLICIES CAREFULLY.
  • Facebook Terms of Service. You understand and agree that your use of any Platform Application is subject to, and you agree to comply with, all terms and conditions of the Facebook Site Terms of Service, including without limitations all disclaimers and limitations of liability contained therein. To the extent these Platform Application Terms of Service directly contradict such Facebook Site Terms of Service, these Platform Application Terms of Service shall control: Without limiting the foregoing, all restrictions on user conduct set forth in the Facebook Site Terms of Service, also apply to your use of and all information and content you provide on or through any Platform Applications, and to your conduct in using any Platform Applications;
  • You acknowledge that Developers or Facebook or its licensors own all right, title and interest in and to any and all Platform Applications, portions thereof, and/or content or software provided through or in conjunction with any Platform Applications, including without limitation any and all patent, copyright, trademark, trade secret and other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. You also agree to not remove, obscure, or alter Facebook's or any third party's copyright notice, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through any Platform Applications. You agree not to modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any Platform Applications; and
  • Facebook Applications. Facebook Applications are made available to you for your personal, non-commercial use only. If you want to sell, license or otherwise distribute any Facebook Application, reproduce or modify any Facebook Application, or use any Facebook Application for any commercial purpose, you must obtain Facebook's prior written consent. Facebook may require you to agree to additional or different Terms of Service and may notify you of additional or different policies that may apply to particular Facebook Applications.
  • ALL PLATFORM APPLICATIONS ARE PROVIDED "AS IS," WITH NO WARRANTIES WHATSOEVER. FACEBOOK EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. FACEBOOK FURTHER EXPRESSLY DISCLAIMS ANY WARRANTIES REGARDING THE RELIABILITY, TIMELINESS, AVAILABILITY AND/OR PERFORMANCE OF ANY PLATFORM APPLICATIONS. YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD, INSTALL AND/OR USE ANY PLATFORM APPLICATIONS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD, INSTALLATION OR USE OF ANY PLATFORM APPLICATIONS. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.
  • RELEASE AND DISCLAIMER. YOU HEREBY IRREVOCABLY RELEASE AND AGREE TO HOLD HARMLESS FACEBOOK AND ITS AFFILIATES, AND EACH OF THEIR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES AND REPRESENTATIVES, FROM ANY AND ALL CLAIMS, COSTS, LOSSES, LIABILITIES AND DAMAGES OF ANY SORT (WHETHER DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHERWISE, AND WHETHER ARISING IN TORT (INCLUDING NEGLIGENCE (WHETHER ACTIVE, PASSIVE OR IMPUTED)), CONTRACT, WARRANTY, STRICT LIABILITY, RELIANCE OR UNDER ANY OTHER THEORY, AND WHETHER OR NOT FACEBOOK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF: (A) YOUR DOWNLOAD, INSTALLATION OR USE OF ANY FACEBOOK APPLICATIONS OR DEVELOPER APPLICATIONS, (B) DELIVERY OF ANY INFORMATION BY FACEBOOK TO ANY DEVELOPER; OR (C) ANY USE BY ANY DEVELOPER OF ANY INFORMATION, WHETHER OR NOT SUCH USE IS IN ACCORDANCE WITH THE DEVELOPER AGREEMENT. SUCH LIMITATION SHALL APPLY NOTWITHSTANDING A FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED BY LAW. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

If your non-identifiable data are used for research purposes, then the limitation of liability and indemnity clauses contained within the End User License Agreement/Terms of Service Agreement are waived with respect to any harms suffered or liabilities incurred as a result of any research activities.

Website Product Terms

Website Service Description

Roomvu provides a managed website product consisting of a standardized website framework with automated content publishing. Custom development, custom hosting, or migration services are not included.

Domain Registration

Customers are responsible for purchasing and maintaining their own domain unless explicitly purchased by Roomvu. Domains purchased by Roomvu remain the sole property of Roomview Technologies Inc. and are licensed to the customer only for the duration of an active subscription.

DNS Configuration

Customers are solely responsible for configuring DNS settings in accordance with Roomvu's published instructions. Roomvu does not provide domain registrar support or DNS troubleshooting beyond documentation.

Hosting & Access

All websites are hosted on Roomvu infrastructure. Customers may not export, clone, or transfer the website to third-party hosting environments.

Content & IP

Roomvu retains all rights to website templates, layouts, automation systems, and proprietary technology. Customers retain rights to their branding and authored content submitted through the platform.

Termination

Upon cancellation or expiration:

  • Website hosting may be terminated
  • Continued hosting may be offered at Roomvu's then-current pricing
  • No refunds are provided for unused periods

MLS & IDX Fees

MLS and IDX fees are not included unless explicitly stated. Any MLS-imposed charges must be paid directly by the customer and are subject to MLS rules and changes.

SEO Disclaimer

Roomvu does not guarantee search engine rankings, traffic levels, or lead generation outcomes.

Email Services

Roomvu does not provide email hosting or domain-based email services.

YouTube Terms of Service

By using Roomvu product, If you are connecting your YouTube channel to Roomvu, you are agreeing to be bound by the YouTube terms of Service. (Link).