They are professional and courteous in every way. They have been great to work with for the last few years.
Dr Foodie
Insurance Client
Ruth Saenz was super helpful, knowledgeable, and easy to work with. Great communication and excellent customer service for both home and auto insurance. Highly recommend!
Bridgette A
Insurance Client
Great service
Ava Ojeda
Insurance Client
Very good,
Miguelangel “Mikey” Garc
Insurance Client
I highly recommend Ruth at Big Brock Insurance Group. She works professionally and goes above and beyond to find the best insurance coverage for your needs. Highly recommended!
Justin Saenz
Insurance Client
Ruth was fantastic in providing support when I needed car insurance at short notice. She was incredibly helpful, thorough, and proactive in following up, ensuring everything was handled smoothly and efficiently. I truly appreciated her professionalism and dedication throughout the process.
Nokona Powell
Insurance Client
I would like to express my sincere appreciation for the outstanding assistance provided by Ruth Saenz. She was extremely helpful, attentive, and professional in addressing my needs during our conversation.
Ms. Saenz also followed up regarding the emails I had been receiving from my lender concerning insurance coverage. She asked that I forward the email to her so she could review and resolve the matter, and she kept me informed throughout the process. She later contacted me to confirm that the issue had been addressed and that I should no longer receive further emails from the lender.
I truly value her prompt response, professionalism, and dedication to excellent customer service.
Darlene Casas
Insurance Client
If you’re a business owner, you need more than just a broker — you need someone who understands risk and can guide you strategically. Brock Insurance Group does exactly that. Jessica is a star, she is there to answer my questions, and has even responded to my emails and text messages after hours. They provide detailed proposals, fast certificates, helpful resources, and ongoing support throughout the year. Elvie is quick to send anything that I need, and Brenda is so helpful and is a joy when she answers the phone! The communication is excellent and the service is top-tier.
Five stars all the way.
Lynn Villalta
Insurance Client
We have had our policy with Brock Insurance Group for 5 years! The customer service is exceptional and the turnaround time for our requests are usually handled within the same day!
Jana Hernandez
Insurance Client
I highly recommend Ruth at Big Brock Insurance Group. She works professionally and goes above and beyond to find the best insurance coverage for your needs. Highly recommended!
Justin Saenz
Insurance Client